Applications Support Specialist - New York, New York | STAND 8

Applications Support Specialist
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Applications Support Specialist
Date Posted:  6/15/2021
Job ID:  Job #3633
Employment Type: VMS
Location: New YorkNew York
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We are hiring for an Applications Support Specialist for a cutting-edge media entertainment company. If you are ready to create an impact in a collaborative and fast-paced environment, this could be a great opportunity for you!
STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in LA, Atlanta, New York, Raleigh, and more.

JOB SUMMARY
The Applications Support Specialist is responsible for defining business and functional requirements, designs and manages technology applications, systems, and projects to support initiatives for Studio Systems group.

QUALIFICATIONS/SKILLS BASIC QUALIFICATIONS

  • Bass with app support experience
  • Minimum 5 years experience in a related position/system assisting a large and high priority client base
  • Minimum 3 years experience in systems implementation

RESPONSIBILITIES

  • Serve as systems administrator for various applications for Global Security and Business Continuity groups (including Fusion Risk Management, Veoci, Sureview Immix, access control systems, agile workplace management system, etc.)
  • Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
  • Manage data feeds and other systems integrations
  • Assists in defining, documenting, and evaluating the current business functions and information needs
  • Partners with the business client to design improvements to the business processes or to re-engineer the processes in order to achieve increased efficiency and effectiveness
  • Troubleshoots software and/or operating system issues as necessary, including performing hands-on correction of problems
  • Interfaces with many layers of management and support personnel throughout the company’s domestic and International offices, 
  • Designs specifications and assign programming and testing
  • Assists the Project Leader or Project Manager in developing and maintaining project work plans, and in meeting project expectations regarding completion on time and within budget
  • Works with Information Processing and Systems Planning staff, other systems development teams, and outside vendors, where appropriate, to plan and schedule required resources
  • Trains system users and ensures systems efficiency

DESIRED SKILLS/EXPERIENCE

  • Bachelor's degree in Business or Computer Science is preferred
  • Informed about the state of computer technology
  • Able to work independently and to prioritize tasks effectively
  • Work well in a team environment
  • Work with minimal supervision
  • Desire and ability to develop professionally, both by learning from and sharing knowledge with co-workers
  • Able to solve most issues and/or challenges independently
  • Superior communication skills in working with technical and non-technical people and the ability to develop and maintain collaborative relationships among all levels of an organization
  • Flexibility and expediency in learning new modules as required
  • Business knowledge of Security systems and Business Continuity are preferred
  • Strong system configuration knowledge
  • Advanced application software skills including MS Office applications, and knowledge of relational databases (SQL Server) are highly desired
  • Background in Customer Service is preferred