End User Computing Engineer - Purchase, New York | STAND 8 Careers |

End User Computing Engineer
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End User Computing Engineer
Date Posted:  9/15/2021
Job ID:  Job #4118
Employment Type: Contract
Location: PurchaseNew York
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We are seeking an End User Computing Engineer to join the IT team. Our client has a large and aggressive portfolio of projects which will require a strong project manager with solid IT infrastructure knowledge to help drive continued growth and expansion.
The ideal candidate will have strong project management skills, a level of understanding of the technologies they are implementing, and good skills navigating the organization for the resources they will require to insure on time and in budget delivery.

STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in LA, Atlanta, New York and more.


RESPONSIBILITIES

  • Planning, initiation and execution of complex End User Computing projects including a rolling cycle of Windows 10 upgrades
  • Implementation and management of VDI in the cloud using Citrix and Windows Virtual Desktop
  • Engineer packages and deployments of system image and end user device software via SCCM
  • Perform product analysis, quality assurance, troubleshooting and support
  • Function as a resource on projects including new hardware images, Windows and Office upgrades and other projects involving updates to software on end user devices
  • Coordinate with multiple teams and departments to implement, maintain, support and enhance the end user device experience and work with Infrastructure team to ensure a common user experience between end user devices, VDI and Citrix
  • Manage and administer business critical systems, such as System Center Configuration Manager, Active Directory environments
  • Implement and support of Microsoft Intune MDM technology
  • Assist in the end user experience with Office 365
  • Research complex technical problems and identify, implement and communicate technical fixes
  • Automate tasks by scripting (PowerShell, VBScript, batch)
  • Create new and maintain existing support documentation
  • Maintain high standards in quality in the delivery of End User Computing services
  • Must be able to work independently on assignments and able to be available remotely on off business hours for emergencies and/or testing

TECHNICAL QUALIFICATIONS

  • Must have 4+ years in an End User Computing/Desktop Engineer role
  • Must have 4+ experience with Windows 10, Active Directory Structure
  • At least 3 years of IT experience supporting a hybrid cloud environment including Windows, Azure, O365, OneDrive for Business and Office 365 Admin Centers
  • Experience with VDI management and implementing in the cloud
  • Experience with administering and deploying software using SCCM
  • Ability to work under pressure with a willingness to learn.
  • Strong customer service focused, highly organized, responsible, and team oriented with excellent interpersonal, written and verbal communication skills.
  • Broad understanding of the Desktop environment

GENERAL QUALIFICATIONS

  • Team Player
  • Ability to interact with end users to troubleshoot and resolve issues
  • Excellent documentation skills
  • Resourceful and self-starter
  • Ability to learn quickly

EDUCATION REQUIREMENTS

  • Bachelor’s Degree