IT Help Desk Analyst (Remote) - Raleigh, North Carolina | STAND 8

IT Help Desk Analyst (Remote)
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IT Help Desk Analyst (Remote)
Date Posted:  9/15/2021
Job ID:  Job #4317
Employment Type: Contract
Location: RaleighNorth Carolina
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We are hiring for an IT Help Desk Analyst for a top banking partner leading their field. If you are ready to create an impact in a collaborative and fast-paced environment, this could be a great opportunity for you!
STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Long Beach, Atlanta, New York, Raleigh, and more.

DESCRIPTION

Provides advanced level telephone and on-site end-user support for hardware installations and software applications. Uses knowledge and experience to perform a variety of tasks requiring in-depth analysis and evaluation in making decisions and recommending solutions. Extensive contact with internal customers is required to identify, research, and resolve problems.

EXPERIENCE AND SKILLS

  • 3-5+ years of experience in a help desk or other technical support environment highly preferred.
  • Installing, troubleshooting and maintaining computer hardware and software.
  • Windows 7 Operating System and Windows 10
  • Microsoft Office 2010 and 2013
  • Computer maintenance and virus removal.
  • Computer backup and restoration.
  • Data network and protocols