Digital Banking Solution Engineer - Arvin, California | STAND 8

Digital Banking Solution Engineer
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Digital Banking Solution Engineer
Date Posted:  10/22/2021
Job ID:  Job #4418
Employment Type: Salary
Location: ArvinCalifornia
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We love to tackle big features, as well as nitpick small details. We solve for real problems, not just check the boxes for stated requirements. We’re never satisfied with our output, always chasing perfection, while still drawing the line to ship. We constantly search for new things to learn and believe in mentoring those around us.

Our team of highly motivated and engaged employees has created breakthrough solutions that change the financial lives of more than 18 million consumer and business users across approximately 600 financial institutions. Digital Banking helps financial institutions optimize their profitability by continuously innovating how businesses and customers optimize their money.  Our solutions empower financial institutions and drive industry leading adoption, active use and engagement levels.

STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Mountain View, LA, Atlanta, New York and more.

RESPONSIBILITIES

  • Represent the Digital Banking product suite throughout the sales process by preparing and delivering effective demos and presentations to prospects and existing clients in line with their strategic goals and key business drivers.

  • Conduct pre-sales consultative conversations with prospects and sales executives to:

    • Develop a technical and strategic understanding of a prospect’s business model and strategy

    • Ensure proper setting of customer and internal expectations as appropriate in pre-sales process, through assessments, consultations, liaison work with internal subject matter experts. 

    • Align with internal and external stakeholders for proposals for best fit solutions by defining, analyzing, and documenting the prospect’s business and technical requirements.

  • Maintain documentation of all prospect project product and configuration-related activities in the project management system to build the proposal to generate a contract. 

  • Participate in warm handoff and post-warm handoff support for all implementing competitive conversion projects.

  • Answer questions about our solutions and strategy from prospects and clients throughout the sales process as well as from employees via a request system within the established service level agreement timeframe.

  • Become the subject matter expert (SME) for multiple solutions within the Sales Engineering team which includes staying up-to-date on new feature/functionality, strategy and internally communicating and mentoring Pre-sales, Sales and Relationship Management teams.

  • Create and maintain up-to-date resources for others with the organization for assigned SME solutions which may include, but not limited to: technical requirements, PowerPoint presentations, recorded sales demonstrations, KnowledgeBase articles and the interactive sales demo.

  • Participate in sales/retention efforts by effectively partnering across the organization to develop and execute on sales opportunities.

  • Convey customer and prospect feedback to the broader Solutions & Strategy team through proactive and ongoing communication.  In addition, be an advocate within the field to articulate the solution’s strategic direction and priorities to deliver an outstanding financial institution and end user experience.

  • Assist with responding to the functional and technical elements of Request for Proposals in collaboration with the Proposal Writing team as needed.

BASIC QUALIFICATIONS

  • Bachelor’s degree or equivalent
  • 4+ years’ experience in Sales Engineering, Product Training, (or a similar role) Note: Sales Engineer experience often has other titles including Application Engineer, Product Specialist, Solutions Consultant, Field Consultant, Pre-Sales Support and Area Support Engineer
  • Demonstrated skills in self-driven solution-oriented approach to work at hand; proactive in problem identification and solution generation.  Proven ability to decompose complex problems into fundamental assumptions, unknowns, and actions.
  • Excellent and proven presentation skills for both onsite and WebEx deliveries
  • Superior writing and verbal communication skills
  • Able to work independently
  • Solid time management skills

PREFERRED QUALIFICATIONS

  • Financial Services Industry knowledge