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Freshservice

At STAND 8 we have a deep understanding of IT Service Management (ITSM) and IT Operations Management (ITOM) solutions that allows us to provide tailored services that meet the unique needs of our clients, regardless of the ITSM or ITOM tool they choose to use

Freshservice

Get immediate expertise in your Freshservice journey.

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Freshservice Solutions

FRESHSERVICE IMPLEMENTATION
We align FreshService with your service management and operations goals, including configuring ticketing workflows, setting up service catalogs, and defining user roles and permissions.‍


WORKFLOW AUTOMATION
We leverage the automation capabilities of FreshService and other ITSM and ITOM tools to streamline IT service processes, automate repetitive tasks, and improve efficiency.‍


ASSET MANAGGEMENT
We optimize asset tracking and management, enabling effective management of hardware and software assets, warranty tracking, and lifecycle management.‍


SELF-SERVICE PORTAL
We deliver intuitive self-service portals that empower end-users to resolve IT issues and request services, reducing the burden on IT support staff.‍


REPORTING & ANALYTICS
We provide actionable insights into your IT service and operations performance with customized dashboards and reports, facilitating data-driven decision-making and continuous improvement.‍


INTEGRATION SERVICES
We integrate FreshService and other ITSM and ITOM tools with your existing business applications, CRMs, and project management tools, ensuring a connected IT ecosystem with efficient data flow.‍


TRAINING & SUPPORT
We offer comprehensive training and ongoing support on the features and functionalities of FreshService and other ITSM and ITOM tools, ensuring smooth adoption and maximizing the benefits of the platform.‍

1,000+

Salesforce projects

4.9

AppExhange Rating

58

Salesforce Certifications

450+

Salesforce specialists across 11 states & 5 countries

2017

8-Year Salesforce Partner

300k

applications on AppExchange driving 3M+ Installs

Image of our consultants crossing a road

WORKING WITH STAND 8

We have a proven track record of successfully implementing a variety of ITSM and ITOM tools, including FreshService, for clients across industries. Our team of experienced professionals ensures seamless implementation, comprehensive training, and ongoing support, enabling organizations to maximize their ITSM and ITOM investment and achieve their IT service and operations goals.

Salesforce services /

Professional SALESFORCE SERVICES

We offer Salesforce consulting and Salesforce staffing solutions and can help you with with any Salesforce module like: Agentforce, Data Cloud, Sales Cloud, Service Cloud, Marketing Cloud, Einstein AI, Commerce Cloud and more.

salesforce Agentforce

Salesforce Agentforce is a set of tools and features within the Salesforce platform designed to help customer service agents be more efficient and productive.

Salesforce Data Cloud

Salesforce Data Cloud is a platform that unifies and harmonizes data from various sources to create a single, real-time customer profile.

salesforce Sales Cloud

Salesforce Sales Cloud is a customer relationship management (CRM) platform designed to help businesses manage their sales processes, from lead to close.

salesforce Service Cloud

Salesforce Service Cloud is a customer service platform that provides tools for managing support cases, automating workflows, and delivering personalized customer experiences across multiple channels.

SALESFORCE Marketing Cloud

Salesforce Marketing Cloud is a digital marketing platform that helps businesses create, send, and analyze marketing campaigns across various channels, including email, social media, and mobile.

salesforce Einstein AI

Salesforce Einstein AI is a set of artificial intelligence technologies built into the Salesforce platform that provides predictive and generative capabilities to help users automate tasks, get insights, and personalize customer experiences.

salesforce Commerce Cloud

Salesforce Commerce Cloud is an e-commerce platform that helps businesses create and manage online shopping experiences across various channels and devices.

Trusted by /

About stand 8 /

15+ YEARS

over 15 years in business

99%

Client Retention for the Past 15 Years

450+

Over 450+ employees World Wide

STAND 8 was always very responsive and ensured that the project deliverables were being achieved and that quality work was delivered.

Rita M, Sr. Director

We were struggling to find solid storage engineers, they were able to deliver a great resource quickly.  

Jose A, Director

STAND 8 provided excellent delivery quality at very competitive cost, as well as great executive-level partnership.

Sylvia G, Sr. Director

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