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Receive customized support to enhance your Salesforce implementation.

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Info@stand8.io
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Why Partner with STAND 8 for Service Cloud?

Implementing a Salesforce Service Cloud solution is a strategic investment in your business's future. You need a partner who understands not only the technology, but also the complexities of a world-class customer experience.

Proactive & Strategic Approach: We don't just set up the platform; we design a solution that is built for scalability, efficiency, and long-term success. Our approach focuses on proactively improving your service operations.

Expert Certified Consultants: Our team of certified Salesforce consultants has a proven track record of successfully implementing Service Cloud for companies across a wide range of industries in the U.S.

Focus on ROI: We are committed to delivering a measurable return on your investment. Our solutions are designed to boost agent productivity, reduce costs, and increase customer satisfaction.

Client-Centric Partnership: We believe in building true partnerships. We take the time to understand your unique service challenges and business objectives to deliver a solution that is tailored for your success.
‍

300k

applications on AppExchange driving 3M+ Installs

1.4M

registered developers on Force.com

150k

companies use Salesforce worldwide

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Our Salesforce Service Cloud Consulting Services

STAND 8 offers a comprehensive suite of consulting services to ensure your Service Cloud implementation delivers maximum value and aligns with your business goals.

Strategic Roadmap & Design: We begin with a deep dive into your current service operations and customer journey. Our experts then design a strategic roadmap that customizes Service Cloud to meet your unique needs and future-proof your business.
Implementation & Configuration: Our certified consultants handle the entire implementation, from initial setup and configuration to data migration and go-live. We ensure a flawless deployment that minimizes disruption and empowers your team from day one.
Omnichannel & Agent Console Setup: We unify your communication channels, phone, email, web, and social; into a single agent console. We configure intuitive workflows and automation that help your agents resolve cases faster and more efficiently.
Integrations & Custom Development: To get the most from Service Cloud, you need it to work seamlessly with your other systems. We build custom integrations and develop applications to ensure your platform connects with every tool your team relies on.

STAND 8 + Salesforce

HOW WE HELP
Consult Coach Deliver
DELIVERY MODELS
Strategic Staffing Team Services Project Solutions Managed Services

HOW WE HELP /

No matter where your organization is with Salesforce, STAND 8 brings the breadth & depth of people, processes, and technologies that help your organization set goals and achieve them.

Consult

Utilize expertise from STAND 8 to assess how Salesforce can work best for you. Our team of specialists will help you set strategies for implementing Salesforce that maximize your reach and convert more prospects to buyers.

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Coach

We help you deploy Salesforce to your entire enterprise. Our experts know what boxes to check and what problems to avoid for an efficient implementation. Let us help you make Salesforce’s powerful tools work for you.

Deliver

STAND 8 helps you leverage to right apps and integrations to get the most out of Salesforce. The power of Salesforce comes from faster workflows and better monitoring & management. Let our experts take what you have and make it even better.

DELIVERY MODELS /

Stand 8 offers delivery models based on your unique needs. We provide contingent staff (Strategic Staffing), services for specific initiatives (Team Services or Project Services), and complete management of whole departments or cost centers (Managed Services).

Strategic Salesforce Staffing

Augmenting your team with Salesforce experts? Whether you're building simple integrations or upgrading your instance – STAND 8 brings the exact resources with the Salesforce knowledge & experience you need. Contract, Contract-to-Hire, or Direct Hire – we deliver the people to get it done.

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Team Services

We manage the staffing & daily output of a team of Salesforce resources. This includes onboarding, training, logistics, reporting & resource oversight as one complete service. Our Engagement Manager keeps you up to date on the team's progress.

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Project Solutions

For larger projects with a defined scope – Stand 8 builds & manages a team of Salesforce experts. An Engagement Manager & Executive Sponsor manage team staffing & output based on a service agreement to a specified point of completion.

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Managed Services

Our turnkey Salesforce solutions – STAND 8 manages all aspects of staffing, management, delivery, and on-going support - outlined by a managed service agreement. We plan, deploy, and manage the solution, as a self-contained, managed team.

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Trusted by /

About stand 8 /

15+ YEARS

over 15 years in business

99%

Client Retention for the Past 15 Years

350+

Over 350+ employees World Wide

STAND 8 was always very responsive and ensured that the project deliverables were being achieved and that quality work was delivered.

Rita M, Sr. Director

We were struggling to find solid storage engineers, they were able to deliver a great resource quickly.  

Jose A, Director

STAND 8 provided excellent delivery quality at very competitive cost, as well as great executive-level partnership.

Sylvia G, Sr. Director

Related Salesforce SERVICES /

Professional SALESFORCE SERVICES

We offer Salesforce consulting and Salesforce staffing solutions and can help you with with any Salesforce module like: Agentforce, Data Cloud, Sales Cloud, Service Cloud, Marketing Cloud, Einstein AI, Commerce Cloud and more.

SERVICENOW Agentforce

Salesforce Agentforce is a set of tools and features within the Salesforce platform designed to help customer service agents be more efficient and productive.

Salesforce Data Cloud

Salesforce Data Cloud is a platform that unifies and harmonizes data from various sources to create a single, real-time customer profile.

salesforce Sales Cloud

Salesforce Sales Cloud is a customer relationship management (CRM) platform designed to help businesses manage their sales processes, from lead to close.

salesforce Service Cloud

Salesforce Service Cloud is a customer service platform that provides tools for managing support cases, automating workflows, and delivering personalized customer experiences across multiple channels.

SALESFORCE Marketing Cloud

Salesforce Marketing Cloud is a digital marketing platform that helps businesses create, send, and analyze marketing campaigns across various channels, including email, social media, and mobile.

salesforce Einstein AI

Salesforce Einstein AI is a set of artificial intelligence technologies built into the Salesforce platform that provides predictive and generative capabilities to help users automate tasks, get insights, and personalize customer experiences.

salesforce Commerce Cloud

Salesforce Commerce Cloud is an e-commerce platform that helps businesses create and manage online shopping experiences across various channels and devices.

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