IT Desktop Support Analyst II - New York , New York | STAND 8 Careers

IT Desktop Support Analyst II
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IT Desktop Support Analyst II
Date Posted:  12/8/2021
Job ID:  Job #4641
Employment Type: Contract
Location: New York New York
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Entertainment / media company is looking for an IT Desktop support Analyst II. We are looking for candidates with working knowledge of Windows and Mac.
Will support broadcast environment in a 24/7 operation. Looking for skilled IT support professionals that want to further their career and be a part of a great team.

STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Morrisville, LA, Atlanta, New York and more.

QUALIFICATIONS

  • Windows 10 and Mac OS troubleshooting and support.
  • Needs to have intermediate to advanced knowledge and troubleshooting skills for Windows 10 & Mac OS
  • Imaging & Refreshing Machines
  • Experience Providing support in person and via helpdesk
  • Experience with work from home setup, VPN’s, etc.
  • Application Support (O365 suite – heavy Teams and Outlook, Adobe suite a plus)
  • Hardware Support: Advanced hardware troubleshooting skills (especially supporting Dell Latitude and OptiPlex series equipment)
  • Active Directory: Experience adding/removing accounts, groups membership
  • Basic Network Troubleshooting experience
  • Needs to have good customer service skills to work with End users to solve technical issues