At STAND 8 we have a deep understanding of IT Service Management (ITSM) and IT Operations Management (ITOM) solutions that allows us to provide tailored services that meet the unique needs of our clients, regardless of the ITSM or ITOM tool they choose to use.
Freshservice Consulting Services | STAND 8 Technology Services |
Freshservice Solutions/
Freshservice Implementation
We align FreshService with your service management and operations goals, including configuring ticketing workflows, setting up service catalogs, and defining user roles and permissions.
Workflow Automation
We leverage the automation capabilities of FreshService and other ITSM and ITOM tools to streamline IT service processes, automate repetitive tasks, and improve efficiency.
Asset Management
We optimize asset tracking and management, enabling effective management of hardware and software assets, warranty tracking, and lifecycle management.
Self-Service Portal
We deliver intuitive self-service portals that empower end-users to resolve IT issues and request services, reducing the burden on IT support staff.
Reporting & Analytics
We provide actionable insights into your IT service and operations performance with customized dashboards and reports, facilitating data-driven decision-making and continuous improvement.
Integration Services
We integrate FreshService and other ITSM and ITOM tools with your existing business applications, CRMs, and project management tools, ensuring a connected IT ecosystem with efficient data flow.
TRAINING & SUPPORT
We offer comprehensive training and ongoing support on the features and functionalities of FreshService and other ITSM and ITOM tools, ensuring smooth adoption and maximizing the benefits of the platform.
WORKING WITH STAND 8
We have a proven track record of successfully implementing a variety of ITSM and ITOM tools, including FreshService, for clients across industries. Our team of experienced professionals ensures seamless implementation, comprehensive training, and ongoing support, enabling organizations to maximize their ITSM and ITOM investment and achieve thier IT service and operations goals.
STAND 8 + Freshservice
HOW WE HELP/
HOW WE HELP/
Unlock the value of ITSM with Freshservice—streamline processes, improve productivity, enhance customer service, and ensure smooth and efficient IT operations.
Consult
We analyze a your environment and identify opportunities to optimize service and reduce business friction. Freshservice is a robust tool that works for any environment and lets your people focus on the task at hand.
Coach
STAND 8 is the perfect partner to take your ITSM and ITOM to the next level. We show you Freshservices intuitive UI and powerful capabilities so you can quickly identify and resolve issues across the organization.
Deliver
We help you set up Freshservice and configure it to meet your needs. This includes setting up workflows, creating custom fields, and integrating Freshservice with other systems.
Consult
We analyze a your environment and identify opportunities to optimize service and reduce business friction. Freshservice is a robust tool that works for any environment and lets your people focus on the task at hand.
Coach
STAND 8 is the perfect partner to take your ITSM and ITOM to the next level. We show you Freshservices intuitive UI and powerful capabilities so you can quickly identify and resolve issues across the organization.
Deliver
We help you set up Freshservice and configure it to meet your needs. This includes setting up workflows, creating custom fields, and integrating Freshservice with other systems.
DELIVERY MODELS/
DELIVERY MODELS/
Strategic Staffing
Do you need Freshservice resources in-house? Whether it's a short term project, or a long-term initiative – STAND 8 brings the exact resources with the knowledge & experience that you need. Contract, Contract-to-Hire, or Direct Hire – we have a reservoir of resources ready to work.
Team Services
We manage the resource acquisition & daily output of a Freshservice team. This includes onboarding, training, logistics, reporting & resource oversight as one complete service. Our Engagement Manager keeps you up to date on the team's progress.
Project Solutions
For larger projects with a defined scope – Stand 8 builds & manages your whole Freshservice initiative. An Engagement Manager & Executive Sponsor manage team staffing & output based on a service agreement to a specified point of completion.
Managed Services
Our turnkey Freshservice solutions – STAND 8 manages all aspects of staffing, management, delivery, and on-going support - outlined by a managed service agreement. We plan, deploy, and manage the solution, as a self-contained, managed team.
Strategic Staffing
Do you need Freshservice resources in-house? Whether it's a short term project, or a long-term initiative – STAND 8 brings the exact resources with the knowledge & experience that you need. Contract, Contract-to-Hire, or Direct Hire – we have a reservoir of resources ready to work.
Team Services
We manage the resource acquisition & daily output of a Freshservice team. This includes onboarding, training, logistics, reporting & resource oversight as one complete service. Our Engagement Manager keeps you up to date on the team's progress.
Project Solutions
For larger projects with a defined scope – Stand 8 builds & manages your whole Freshservice initiative. An Engagement Manager & Executive Sponsor manage team staffing & output based on a service agreement to a specified point of completion.
Managed Services
Our turnkey Freshservice solutions – STAND 8 manages all aspects of staffing, management, delivery, and on-going support - outlined by a managed service agreement. We plan, deploy, and manage the solution, as a self-contained, managed team.